CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this active, points out Tamal Bandyopadhyay.
Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed against it is disposed of.
The need for NavIC was cemented after India was denied access to crucial navigation data from global providers during the 1999 Kargil War.
In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers. The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal Bandyopadhyay.
Citing evolving needs and aspirations of the citizens, he said that the civil service must adapt to contemporary challenges to remain relevant.
The new Income Tax Bill, passed by Lok Sabha on Monday, has retained the provisions regarding ITR filing for TDS claims and tax exemptions for anonymous donations made to all religious-cum-charitable trusts, as in the existing tax laws. The original Income Tax Bill, which was brought in Parliament in February, had done away with this exemption and the ITR filing flexibility for claiming TDS refunds.
The Employees' Provident Fund Organisation (EPFO) on Monday set May 3 as the deadline for subscribers to opt for a higher pension. The Supreme Court on November 4 allowed another change for employees who were existing EPS members as on September 1, 2014, to contribute up to 8.33 per cent of their actual salaries - as against 8.33 per cent of pensionable salary capped at Rs 15,000 a month - towards pension. The apex court gave a four-month window to enable opting for higher pensions.
The Ministry of Personnel, Public Grievances and Pensions has received representations from various quarters to do away with the condition of applying for family pension through 'Form 14' as it was causing inconvenience to widows, who find it difficult and 'embarrassing' to present themselves before two gazetted officers or persons of repute for attestation.
Signalling both change and continuity, India's new government, headed by Prime Minister Narendra Modi for a third consecutive term, got into work gear on Tuesday with cabinet ministers and ministers of state filing into their respective offices to assume charge.
In its report, the panel asked it to 'enlighten it' whether the term 'central government' or 'Union government' was used at the time of framing of the Constitution.
The development assumes significance as Prime Minister Narendra Modi had last month announced 10 lakh government recruitments in the next 1.5 years.
Here is the complete list of ministers in Modi 3.0 and their portfolios:
Privately, many bankers admit their immediate goal is not growth but slowing the erosion of Casa deposits, reveals Tamal Bandyopadhyay.
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The Department of Pension and Pensioner's Welfare is working on this front with the vision of ensuring a life of dignity for pensioners, Minister of State for Personnel, Public Grievances and Pensions Jitendra Singh said.
This Act had to be excluded from the list of the obsolete laws to be repealed as some of its provisions provide security to the pensioners against attachment of pension
Te Congress slammed the Centre's order, alleging that Prime Minister Narendra Modi wants to politicise employees on an ideological basis.
The move comes ahead of two retired security experts planning to write a book against the government's Pakistan policy.
A pension disbursing bank can access the portal to get digital life certificate.
The 1.4% decline projected for 2025 is driven by a 5.6% (72,000) dip in the strength of railway employees to 1.2 million by next year.
The telecom and banking departments along with the railways accounted for the maximum number of public grievances among the various arms of the government in the last three years.
The new 'Form 5' has been brought for the benefit of pensioners and it will record all information on the basis of self-attestation by the individual concerned, said Sanjay Kothari, Secretary, Department of Administrative Reforms, Public Grievances and Pension.
Senior bureaucrat Pradip Kumar Tripathi has been appointed as secretary (coordination) in the Cabinet Secretariat as part of a major bureaucratic reshuffle effected by the Centre on Monday.
Taking strong exception to complaints and grievances of people concerning the customs and excise sectors, Prime Minister Narendra Modi on Wednesday said strict action would be taken against erring officials.
Senior Congress leader Shashi Tharoor on Saturday exuded confidence that opposition parties which have been speaking against the grand old party will come together as they share the same goal of defeating the Bharatiya Janata Party.
"It is mentioned that there is no provision in the Lokpal and Lokayuktas Act, 2013 for appeal, review or reconsideration of an order passed by a bench of the Lokpal of India. It is hereby informed to all concerned that no appeal or request for review/reconsideration of an order will be entertained by the Lokpal of India," the Lokpal said in a notice.
The tenure of the incumbent AIIMS director, Dr Randeep Guleria, which was set to end on March 24, was extended by three months.
The Right of Citizens for Time Bound Delivery of Goods and Services and Redressal of their Grievances Bill, 2011 was tabled in the Lok Sabha on Tuesday by V Narayanasamy, Minister of State for Personnel, Public Grievances and Pensions.
Dr Guleria was appointed as the director for a term of five years on March 28, 2017.
The Appointments Committee of the Cabinet has also approved the appointment of PK Mishra, who was additional principal secretary to the prime minister, as principal secretary to the prime minister with effect from September 11.
"The department of personnel and training is working on a module to train officials on ethics in public governance. All the officials working in different central controlled departments and ministries will be imparted training on it," an official said
Prime Minister-designate Narendra Modi is expected to have a 45-member council of ministers who will take oath along with him on Monday evening. The council of ministers is expected to have 23 Cabinet ministers, 10 ministers of state with independent charge and 11 ministers of state, according to sources. There are 26 less ministers in Modi's Cabinet compared to the UPA II council of ministers.
The government on Wednesday said the Central Bureau of Investigation has registered 600 corruption cases in 2011.
Air India Chairman Rajiv Bansal has been appointed as the new aviation secretary as part of a major top-level bureaucratic reshuffle effected by the Centre on Wednesday. K Rajaraman, additional secretary in the department of economic affairs, has been appointed as secretary, department of telecommunications, a personnel ministry order said.
The order also provides that the field office will incur expenditure on the facilitation function under the head of publicity.
The Central Vigilance Commission is awaiting sanction from different departments for over four months to prosecute 34 government officials for their alleged involvement in corruption.
As many as 31 corruption cases were registered by the Central Bureau of Investigation against IAS and IPS officers since 2011, the government said Wednesday.
A Parliamentary Committee has expressed serious concern over 855 vacant posts in the country's premier investigation agency Central Bureau of Investigation and recommended strategic steps on a war-footing to fill them.
Rediff.com takes a look at the revamped Cabinet of Prime Minister Manmohan Singh:
As many as 129 officers above the rank of joint secretary and above have been booked by the Central Bureau of Investigation, which has registered 97 corruption cases against such officers during the last three years, Rajya Sabha was informed on Thursday.
Over 2,500 officials working in various government offices were booked by the Central Bureau of Investigation for their alleged involvement in corruption during the last three years.
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